We always try to do best for our customers. At BookDhara, we try to deliver order as soon as possible, so that our customers can enjoy reading. Our logistics channel always put you on priority, but some time due to some unexpected causes order get delay. In that case we expect patience from our customers & also expect that they understand these problems.
We always take care of your order by world class packaging, because we are very careful about your stuff. We start shipping process with in 24 hours of order receiving. Standard shipping period is 3-4 days, however it may take more than 4 days due to various reasons i.e. strike, holidays, natural causes etc. We charge minimum shipping for one order. Here one order does not mean one product. One order can contain more than one book/item/product. However shipping charges may vary, based on delivery location. Exact shipping charges will display at the time of order placing. Customer will also receive an invoice of their order. In which shipping charge will be mentioned.
Cancellation / Return / Exchange Policy
At BookDhara, customer satisfaction is our motto; We believe that satisfied customer is the best brand ambassador for us.
You are completely protected with us. BookDhara offers 7 days return guarantee.
If you receive a book in which following details do not match as per your order so your are eligible for product return and take your money back-
All above details will be match from ISBN no. of your order. If ISBN no. is correct so no return will be accepted. Return policy is applicable only for those customers who have purchased book from our site. Return policy will not be accepted for “Get Published” & “Self Publishing” segment.
However, for some books, the sale is final. If customer buys book under any special offer/sale, return will not be accepted for that. For any such offer “Cash on delivery” service will also not available.
If you receive any other product instead of book or empty parcel or any book/item is missing, please contact us within 48 hours of receiving the order.
Return policy is subject to change at any time without any prior notice. To make sure you are aware of any changes, please review this policy periodically.